About our Privacy Policy

Our Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) (the Act), the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA-Q830-96), and—where applicable—the General Data Protection Regulation (GDPR) (EU) 2016/679 and the UK GDPR.

It also incorporates applicable United States privacy requirements, including key transparency and disclosure principles found in the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia CDPA, the Colorado CPA, and other state privacy frameworks to the extent they apply to our operations and users.

Its conditions apply only to the website operated by Talked S.A. dba Australis Localization (“Australis Localization”). By visiting a third-party website, by clicking on a link, or by using another command, you implicitly agree that such website’s content may be subject to different policies and conditions. Australis Localization declines any responsibility for your use of another website.

Information Collected

Talked S.A. dba Australis Localization may collect or process certain information about you, including the categories of data commonly required under U.S. privacy laws.

Information You Provide.

Information transmitted by filling out a form on our website.

  • Data included in emails or other communications you may send us.
  • Data submitted when requesting a quote, contacting us, subscribing to communications, or completing a transaction.
  • Order-related information such as your name, billing address, shipping address, payment information, email address, and phone number (“Order Information”).

Automatically Collected Information (Device Information).

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Time zone
  • Referring/exit pages
  • Some of the cookies installed on your device
  • Log files tracking actions on the website
  • Information about pages viewed, services explored, and how you interact with the website
  • Websites or search terms that referred you to our website

This information is collectively referred to as “Device Information.”

Definition of Personal Information.

For purposes of this Privacy Policy, “Personal Information” means:

  • Any information that identifies, relates to, describes, or could reasonably be linked with an identifiable individual or device.
  • This includes both Device Information and Order Information.

Sensitive Personal Information.

 We do not collect or process “sensitive personal information” as defined under the CPRA, CDPA, CPA, CTDPA, or UCPA, and we do not use personal information for profiling that produces legal or similarly significant effects.

Notice at Collection for California Residents.

 The following information is provided pursuant to the California Consumer Privacy Act (CCPA/CPRA). We collect the categories of personal information described in this Privacy Policy for the purposes outlined herein. We do not collect sensitive personal information for the purpose of inferring characteristics. We retain personal information for the durations listed in the “Data Retention” section. We may “share” personal information for cross-context behavioral advertising as described in the “Behavioral / Targeted Advertising” section.

You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information. To exercise these rights, or to opt out, please contact us at contact@australis-localization.com.

Personal Data

When you submit personal data to Talked S.A. dba Australis Localization—through its website or another channel—you understand and agree that this data may be transferred, processed, or stored. Australis Localization uses the latest and safest means at its disposal, both digital and physical, to ensure the security of your data.

We comply with the highest standards governing the collection, processing, and storage of data, regardless of its nature.

Legal Basis for Processing

For visitors from the European Economic Area (EEA) or the United Kingdom, Talked S.A. dba Australis Localization processes personal data only when there is a lawful basis to do so under the GDPR or UK GDPR, which may include:

Purpose of Processing

Legal Basis

To operate and improve our website

Legitimate interest

To respond to inquiries or requests

Consent / Contract performance

To send marketing or promotional communications (if subscribed) 

Consent

To analyze website traffic and user engagement

Consent

To comply with legal obligations

Legal obligation

You may withdraw your consent at any time by contacting us or by using the cookie-management tool available on our website.

Cookies

Talked S.A. dba Australis Localization may obtain information regarding your general use of the Internet through files called “cookies” that are saved on your device. This allows us to improve the performance and functionality of our website.

You may refuse to accept cookies by selecting the corresponding option in your browser settings. Please note that doing so may limit your access to certain sections of our website.

Visitors in the EEA or the UK will only have non-essential cookies activated after explicit consent. Consent can be managed or withdrawn at any time through our “Cookie Settings” link.

Additional U.S. Cookie & Tracking Disclosures.

 Under various U.S. state laws, cookies and tracking technologies used for targeted advertising or cross-context behavioral advertising may be considered a “sale” or “sharing” of personal information. We disclose the following:

  • We use analytics cookies, advertising cookies, and tracking technologies, including those installed by third-party partners (e.g., Google Analytics).
  • These may be used for targeted advertising, performance analysis, and site optimization.
  • Visitors may opt out of these technologies using: – Google Analytics Opt-Out – Digital Advertising Alliance Opt-Out Portal – Browser-level cookie controls.
  • Visitors in certain U.S. states may also exercise “Do Not Sell or Share My Personal Information”

Further details are available in our Cookie Policy.

Geographical Cookie Treatment and IP-Based Controls

Talked S.A. dba Australis Localization applies certain technical measures that adjust the activation of cookies depending on the approximate geographic location of the visitor. This determination is carried out through the limited use of IP-based geolocation tools. These tools allow us to identify the region from which a visit originates and apply different cookie settings where required by law.

When the system detects that a visitor is accessing our website from the European Economic Area or the United Kingdom, non-essential cookies and similar tracking technologies remain disabled until explicit consent is provided through our cookie-management interface. In some cases, and when legally appropriate, certain non-essential cookies may be blocked entirely for users in those regions to comply with applicable data protection obligations.

This mechanism is not used to track individual users or to generate profiles. Its only purpose is to ensure that our website operates in accordance with the legal requirements that apply to different jurisdictions. Visitors located outside regions with strict cookie-consent requirements may experience standard cookie functionality, including analytics and performance cookies activated by default where permitted by law.

These geolocation measures operate exclusively to support legal compliance and do not modify or restrict any of the rights described in this Privacy Policy.

IP addresses

We may collect information about your computer, including IP address, operating system, and browser type, for system-administration purposes and to analyze aggregate trends. This data does not contain personal information that can identify any individual.

International Data Transfers

Because Talked S.A. dba Australis Localization operates internationally, your personal data may be transferred and processed in countries outside your own, including Canada or the United States.

Whenever data is transferred outside the EEA or the UK, we ensure that appropriate safeguards—such as Standard Contractual Clauses—are in place.

How We Use Your Personal Information

We use the Personal Information we collect for the following purposes:

Order Information:

  • Fulfill orders or service requests
  • Process payments
  • Provide confirmations and updates
  • Communicate with you
  • Screen for risk or fraud
  • Provide marketing or advertising aligned with user preference.

Device Information:

  • Improve and optimize our website
  • Generate analytics about user behavior
  • Diagnose technical issues
  • Detect and prevent fraud
  • Assess the performance of marketing and advertising campaigns

Electronic Communications (Email)

When you engage with Talked S.A. dba Australis Localization—by sending a request, submitting forms, or opting into communications—you consent to receive electronic communications from us.

These may include:

  • Service notifications
  • Quotes and estimates
  • Billing or payment confirmations
  • Instructions or required project-related information
  • Follow-up messages related to your engagement
  • Promotional or marketing emails (if subscribed)

You may opt out at any time by selecting the “unsubscribe” option included in our emails.

Sharing Your Personal Information

We share your Personal Information with third parties only as necessary and as described below:

  • Service providers assisting in operations (IT, hosting, analytics, communications, payment processing).
  • Marketing and analytics partners (e.g., Google Analytics).
  • Compliance with legal obligations, including subpoenas or lawful government requests.
  • Fraud detection and website security purposes.

All service providers are contractually obligated to protect your data and process it only under our instructions.

Behavioral / Targeted Advertising

We may use your information to provide targeted advertising or marketing communications we believe may interest you. This may involve:

  • Google Ads
  • Bing Ads
  • Meta advertising technologies
  • Third-party remarketing tools

You may opt out using:

  • Google Ads Settings
  • Bing Ads Opt-Out
  • DAA Opt-Out Portal

Some U.S. jurisdictions classify this activity as “selling” or “sharing” personal information; see Section 14.

Do Not Track (DNT)

Please note that we do not alter our website’s data collection or use practices when receiving a Do Not Track signal from your browser.

U.S. Consumer Privacy Rights

Even if not legally required in all cases, Australis Localization voluntarily extends the following rights to users located in the United States, consistent with leading U.S. privacy laws.

You may be entitled to:

  • Right to Know — what personal information we collect, use, disclose, or share.
  • Right to Access — request a copy of your personal information.
  • Right to Correction — request correction of inaccurate information.
  • Right to Deletion — request deletion of personal information, with exceptions.
  • Right to Opt-Out of Sale/Sharing — opt out of targeted advertising, certain analytics, or third-party tracking.
  • Right to Restrict Processing of Sensitive Data (if applicable).
  • Right to Non-Discrimination — we will not deny services or charge different prices because you exercised your privacy rights.

To exercise these rights, please contact us using the information below.

We do not offer discounts, pricing differences, rewards, or financial incentives in exchange for the collection, retention, sale, or sharing of personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy. In general, the following retention periods apply:

  • Order Information: up to 7 years for accounting, tax, and legal compliance.
  • Communication and Inquiry Data: up to 2 years after the last interaction.
  • Marketing and Newsletter Data: until you withdraw your consent or unsubscribe.
  • Analytics and Device Information: up to 26 months (or the default period imposed by the relevant analytics provider).

When personal information is no longer required, it is securely deleted or anonymized.

Your Rights Under GDPR

If you are in the EEA or the UK, you have the following rights regarding your personal data:

  • Right of access: to obtain a copy of your personal data.
  • Right to rectification: to correct inaccurate or incomplete data.
  • Right to erasure: to request deletion of your personal data.
  • Right to restrict processing: to limit how we use your data.
  • Right to object: to processing, including for marketing purposes.
  • Right to data portability: to receive your data in a structured, machine-readable format.
  • Right to withdraw consent: at any time, without affecting the lawfulness of prior processing.

To exercise these rights, please contact us using the information below.
If you believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority.

Children’s Privacy (U.S. COPPA Compliance)

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that personal information was collected from a child under 13, we will delete it promptly. If you believe such information may have been collected, please contact us.

Data Security.

Talked S.A. dba Australis Localization implements appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Record of Processing Activities (ROPA)

Talked S.A. dba Australis Localization maintains an internal Record of Processing Activities in accordance with Article 30 of the GDPR and related data protection regulations. This record documents the categories of personal data we collect, the purposes for which it is processed, the legal bases relied upon, data retention periods, and any third parties or international transfers involved. The ROPA is regularly reviewed and updated to ensure transparency and accountability in our data management practices.

Disclosure of information

Talked S.A. dba Australis Localization may be required to disclose your information to authorized third parties to comply with legal obligations. We may also share data with trusted third-party service providers who assist us in operating our website, managing communications, or delivering services. All such providers are contractually bound to protect your data and act only under our instructions.

 

Both PIPEDA and the GDPR grant you the right to access the information collected about you. Any such request may be made by contacting Talked S.A. dba Australis Localization.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The most recent version will always be available on our website, with the effective date indicated at the top.

Contact Information

If you have questions, comments, or requests regarding this Privacy Policy or your personal data, please contact:

 

Talked S.A. dba Australis Localization

Email: contact@australis-localization.com

Subject: Privacy or GDPR Inquiry

For more information, send us an email at: contact@australis-localization.com